 
 MBNAMBNA was founded in 1982 as Maryland Bank (of North America) and became the world's largest independent credit card issuer. MBNA Europe launched in 1993 and is a wholly owned subsidiary of Bank of America Corporation (NYSE: BAC), is the recognised leader in affinity marketing. MBNA credit cards and related products and services are endorsed by more than 5,000 organisations worldwide. With more than 1.25 million insured customers, MBNA Europe is committed to providing financial services solutions that meet real needs. Their range of products and services includes credit cards, loans, travel and card protection. St Andrew's underwrite and carry out all the claims administration on the MBNA account for cards, loans and income protection. St Andrew's have enjoyed a successful partnership with MBNA since 2005 and have recently signed a further deal to continue to provide them with a market leading service. In their own words"St Andrew's are our chosen provider of creditor insurance products. They provide daily business support and are flexible to the needs of our business. This enables us to continually provide customers with products they want. Their knowledge of both regulation and the market is invaluable. Customer Service is also at the forefront of St Andrew's philosophy. They have an industry leading claims process, and are continually looking to improve this further. Overall, it is a very successful partnership" Jamie McCrindle In our own words"St Andrew's and MBNA work very well together in partnership and have an excellent working relationship. St Andrew's provide a staff member working on a residential basis which helps understand the client's needs and allows us to provide the very best possible advice and service." Jane Barnes  FACT FILEHEAD OFFICE:Chester PRODUCT: Personal Loan Payment Protection Credit Card Payment Protection Income Protection START DATE WITH ST ANDREW'S: January 2005 DISTRIBUTION CHANNEL: Online Direct call centre Direct Mail |
